At Lucky100, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use lucky100.ws, why we collect it, who we share it with, how we keep it safe, and what rights you have over it. We have written this in plain, clear English — no lawyer-speak unless it is absolutely necessary.
Lucky100 ("we," "us," "our") operates the online gaming platform accessible at lucky100.ws. We understand that handing over personal information — your name, mobile number, CNIC, or bank details — requires trust. That trust is something we take seriously, and this Privacy Policy is our commitment to being completely transparent about how your data is handled.
This policy applies to all personal data collected through lucky100.ws, including data collected when you register an account, make a deposit or withdrawal, place a bet, use live chat, contact our support team, or browse our pages. It also covers data collected through any Lucky100 mobile application where one exists.
By creating a Lucky100 account or continuing to use the platform after this policy has been updated, you confirm that you have read and understood its contents. If you do not agree with how we handle your data, you should not register or continue using Lucky100.
Lucky100 is the data controller for all personal information collected through lucky100.ws. As the data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out lawfully, fairly, and transparently. Questions or requests regarding your data should be directed to our Data Protection contact at support@lucky100.ws, clearly marked "Privacy / Data Request" in the subject line.
Lucky100 collects the following categories of personal data:
When you create a Lucky100 account, we collect: your full legal name, date of birth, Pakistani mobile number, email address, and a self-created password (stored in hashed form — Lucky100 staff cannot read your password). This data is required to create and manage your account.
To comply with anti-money laundering obligations and to verify your age and identity for withdrawals above defined thresholds, Lucky100 may request: a scan or photo of your Computerised National Identity Card (CNIC), a selfie photograph for liveness verification, and in some cases proof of address or source of funds. This data is handled with additional security measures and is not accessible to general Lucky100 staff.
Lucky100 collects records of your deposits, withdrawals, and transaction histories. For card payments, Lucky100 stores the card type, last four digits, and expiry date — full card numbers are processed directly by our PCI-DSS certified payment processor and are never stored on Lucky100 servers. For mobile wallet transactions (Easypaisa, JazzCash, NayaPay, SadaPay), we store the transaction reference and the wallet number used.
Lucky100 maintains records of your betting and gaming activity — bets placed, games played, stakes, winnings, and cash-out history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
When you access Lucky100, we automatically collect: your IP address, device type, operating system, browser type, session timestamps, pages visited, and referring URL. This data is used for security monitoring, fraud prevention, and platform optimisation.
If you contact Lucky100 support via email, live chat, or any other channel, we retain records of those communications. This helps us maintain a history of your account-related interactions for follow-up, quality assurance, and dispute resolution.
| Data Category | Examples | Required to Use Lucky100 |
|---|---|---|
| Registration Data | Name, DOB, mobile, email | Yes — Mandatory |
| KYC / Identity | CNIC, selfie | Yes — for withdrawals above threshold |
| Financial / Transaction | Deposit history, wallet numbers | Yes — for payments |
| Gaming Activity | Bets, winnings, game history | Yes — auto-recorded |
| Device / Technical | IP, browser, timestamps | Yes — auto-collected |
| Marketing Preferences | Email opt-in, promo consents | Optional — you choose |
Lucky100 collects personal data through the following means:
Lucky100 uses cookies and similar tracking technologies on lucky100.ws. A cookie is a small text file placed on your device that allows the platform to recognise your browser session, maintain your login state, and remember your preferences.
These cookies are required for Lucky100 to function. They maintain your login session, remember your language and currency preferences, and provide security features like CSRF protection. You cannot opt out of essential cookies without losing platform functionality.
Lucky100 uses anonymised analytics tools to understand how players navigate the platform — which pages are visited most, where players drop off during registration, and how betting flows work on different devices. This data is aggregated and does not identify individual players. You may opt out of analytics cookies via your browser settings.
These cookies remember your preferences — recently viewed games, bet slip settings, and display options — to provide a more personalised experience. They are not strictly required but improve usability.
Lucky100 uses personal data for the following specific purposes:
Lucky100 processes personal data under the following legal bases:
Lucky100 shares personal data only with the following categories of third parties, and only to the extent strictly necessary for the purpose stated:
Easypaisa, JazzCash, NayaPay, SadaPay, and card processing partners receive the minimum data required to process your transactions. These providers have their own privacy policies and are independently bound by applicable data protection standards.
Your CNIC image and selfie are transmitted to a certified KYC provider for processing. Lucky100 receives only the verification outcome and confirmed identity fields — the raw document images are retained by the KYC provider according to their own documented retention policy and applicable legal requirements.
Anonymised device fingerprint and IP data may be shared with third-party fraud scoring services to assess transaction risk. These services do not receive your full identity data.
Lucky100 will disclose personal data to law enforcement, regulatory bodies, or courts when required by a valid legal obligation, court order, or regulatory instruction. We will inform you of such disclosures where we are legally permitted to do so.
Lucky100 implements technical and organisational security measures appropriate to the sensitivity of the data we hold. These include:
While Lucky100 takes data security extremely seriously, no online system can guarantee absolute security. In the event of a data breach that is likely to affect your rights, Lucky100 will notify affected players without undue delay through the email address registered on your account.
Lucky100 retains personal data for the following periods:
When data reaches the end of its retention period, Lucky100 securely deletes or anonymises it. Anonymised data (where individual identification is no longer possible) may be retained indefinitely for aggregate analytics.
As a Lucky100 player based in Pakistan, you have the following rights over your personal data. To exercise any of these rights, contact us at support@lucky100.ws with the subject line "Data Rights Request."
Lucky100 will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, notifying you of the extension and the reason within the initial 30-day window. We do not charge fees for data rights requests unless they are manifestly unfounded or excessive.
Lucky100 may send you promotional emails, SMS messages, and in-platform notifications about new bonuses, game launches, PSL promotions, and other offers — but only if you have opted in to receive marketing communications during registration or subsequently through your account settings.
You can withdraw your marketing consent at any time through one of the following methods:
Lucky100 does not knowingly collect personal data from individuals under the age of 18. Our platform is strictly for adult players. If we discover that a registered account belongs to an individual under 18, the account will be immediately suspended, the registration data will be securely deleted, and any deposits made will be returned.
If you believe a minor has registered with Lucky100 using falsified information, please contact us immediately at support@lucky100.ws. We take underage access extremely seriously and will act on any credible report promptly.
Lucky100 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or new data processing activities. When we make material changes — changes that significantly affect your privacy rights or how we use your data — we will notify you via:
Minor changes — corrections of typos, clarifications that do not change the substance of the policy, or formatting updates — may be made without prior notice. The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We recommend reviewing this page periodically.
Continued use of Lucky100 following notification of a material change constitutes acceptance of the updated Privacy Policy. If you do not accept the updated policy, you should stop using Lucky100 and request account closure through our support team.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, contact Lucky100 through any of the following channels:
Now you know exactly how Lucky100 handles your personal information — transparently, securely, and with your rights in full view. Create your free Lucky100 account, deposit from Rs 500 via Easypaisa or JazzCash, and bet on cricket, PSL, roulette, Teen Patti, and slots — all in PKR. 18+ · T&Cs apply · Gamble responsibly.
Gambling should always stay within what you are comfortable spending. Lucky100 provides deposit limits, loss limits, cooling-off periods, and self-exclusion tools. Visit our Responsible Gaming page for full details. Lucky100 is strictly for players aged 18 and above.